
Sorry for the remail, this time with all info.
For my OTRS-setup I have an Invoker which logs every closing of tickets.
In the response I have the log entry-id which I save in a Dynamic Field.
This is done correctly.
Unfortunately, in the otrs.log file, I keep seeing the following messages:
[Mon Sep 17 11:00:22 2012][Error][Kernel::System::Main::_Dump][841] Unknown
ref 'Struct'!
[Mon Sep 17 11:00:23
2012][Notice][Kernel::Scheduler::TaskHandler::GenericInterface::Run]
GenericInterface task executed correctly!
When I set the webservice debugging to Debug I can see the following item
'Struct':
Incoming data before mapping (2012-09-17 11:00:22.000, debug)
$VAR1 = {
'return' => bless( {
'ArticleID' => '17120',
'Respons' => 'OK',
'ResponsMessage' => '9836'
}, 'Struct' )
};
When I check the received XML it shows as follows: