I have a question / request:
Is it really necessary to pop up a window indicating that a
ticket has been checked for bulk action every time the box of a ticket is
checked? I would think that if bulk action was being performed, it would imply
that more then one ticket is going to be chosen?
Perhaps I am missing something, but I have otrs setup to
get generates tickets from emailed network alerts, and when I try to close
them in bulk, I have to close that window each time I choose one to do a bulk
close on.
Can it be turned off?
Thanks,
Corey M. Bobb
Data Center
Manager
Cygnus
eTransactions Group Inc.
300 Colonial
Center Parkway
Suite 150
Lake Mary,
FL 32746
Phone:
321.445.2150