Hi Bryan, On Sat, Oct 12, 2002 at 09:03:40AM -0400, Bryan Fullerton wrote:
[...] like. Some comments/suggestions...
- in the INSTALL document, step 2, it would be useful if you mentioned that the otrs user needs to be in the nogroup group to work properly later with SetPermissions.pl etc.
Fixed.
- to get the initial PostgreSQL-specific schema file working I had to do the insert twice - the first time there were many errors about missing tables, but the second time it worked fine (I'm guessing because the tables were there from the first insert :). This should probably be documented, or the order of table creation changed around in the SQL.
I'll check this.
- I had to do a "chgrp -R www $HOME/var/article" to allow Apache to write copies of the messages sent. Maybe document this?
Did you use SetPermissions.pl?
- Most of the general otrs config seems to be in the Kernel/Config.pm file, which I'd assume is overwritten if I do an upgrade. Might be worth looking into something like Mailman or FreeBSD has, where the application has default settings which are overridden (if needed) by a file that's not included in the application tarball. Makes upgrades easier. :)
That's a nice idea. I put it on the todo list.
I think that's it for now, just getting into setting up users/groups and queues now, so will probably have more to comment on later. :)
Fine! Thanks again. :))
Bryan
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson