Hello, I would also like this change, but also do not know how to do that. Marek -----Original Message----- From: Dennis.Buehring@net-and-works.de [mailto:Dennis.Buehring@net-and-works.de] Sent: Wednesday, August 20, 2003 8:49 AM To: otrs@otrs.org Subject: [otrs] Is it possible to change the order of priorities in otrs ? Hi, i want to change the priorities in otrs as follows 1 - very high 2 - high 3 - normal 4 - low 5 - very low is this possible or would i have to change too many of the scripts / tables in the db ? Did anyone try this by now ? Any feedback welcome :) Dennis B. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs