On 01.02.2010, at 11:18, Martignier, Philippe wrote:

How can it happen that a message coming from outlook can be wrong in OTRS ???

can you resolve the domainnames from the server by using nslookup e.g. ?

Nils Leideck

--
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project

CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS
at booth no. C37 in hall 2 from March 2-6, 2010!