Just a quick note, that may or may not help you convince them.
The pop3/imap access can be enabled on a per mailbox basis. It need not be
enabled on all mailboxes. Furthermore, it can be restricted from what hosts
connections can be made.
I guess you/they already know that, but still...
--
/Sune
_____
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Bryan R. James
Sent: 10. februar 2009 00:17
To: otrs@otrs.org
Subject: Re: [otrs] Latching onto Exchange
Pop3/IMAP are blocked by a perceived need for security (I don't have any
control over the servers and thus it's out of my hands....)
From: Andy Billington
I'm new to the OTRS list, but google-fu failed me so please forgive me
if I missed this in my searching.
I've got OTRS setup on a Ubuntu 8.10 server I'd like it to be able to
pull e-mails from our Exchange server, however the admins who take
care of the Exchange box can't/won't enable either IMAP or POP3. It
does have the web interface enabled though. Is there anyway I can use
the OWA access to get the mail similar to the way Evolution works with
Exchange to pull the mail into OTRS?
Bryan
-- Sent from my mobile device