Hi Paolo,

Have you installed the PERL LDAP module? run checkmodules.pl to ensure that it's installed.

Regards,

David

On Wed, Oct 14, 2009 at 4:49 PM, Paolo Esposito <espositop2004@yahoo.it> wrote:

Hi all,
    my name's Paolo and i work for a company where i try to configure ldap-authentication for windows server 2003.
    I installed on a linux debian OTRS, i followed indication on a OTRS site
    but, when i change the Config.pm file, i try to restart apache service
    I received this error message:
    [error] Global symbol "$Self" requires explicit package name at /opt/otrs//Kernel/Config.pm line 121.
    the 121 line is the following:
    $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
    Error is the same for all lines into the Config.pm file.
    Can you help me about a solution of this error, for me is very important because for this error i can't use OTRS.
    Thank you in advanced.
    Best regards
    Paolo

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/