Hi,

what I want to do is integrate your otrs system in my company's website. It already has a login form to access restricted areas and I wanted to integrate the otrs customer interface in one of those areas, but I don't want the customers to have the need to do a second login. Is it possible to jump directly to the customer area? And is there a way to integrate the current interface in my website template? What file(s) should I edit?

I'm still new to otrs and would apreceate any help.
Thanks

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Sofia