I believe this is KI. Not sure of the bug status... suggest checking the archive or searching bugzilla.

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Aung 23
Sent: Monday, April 06, 2009 3:23 PM
To: User questions and discussions about OTRS.
Subject: [otrs] image in faq for public cannot view

Hi,

I have create a few faq for public access with images. When the page is browse from public, it does not show images and there are holes in the images. But when I login and view the faq and I can see the image in the faq document. What permission should I change? I have assign the faq article with public all rights.

Thanks,
Aung