Re: [otrs] PostMasterPOP3.pl pop problem

Hi, Appears a still not solved bug in perl; http://www.archivum.info/otrs@otrs.org/2006-04/msg00275.html http://11870.com/blog/otrs-y-problemas-con-la-gestion-de-buzones-pop3/ Some latin brothers applied the work around "[...] : edit /usr/lib/perl5/5.8.8/Net/Cmd.pm and add the following in line 430": # XXX - peralta - encoding bug! binmode($cmd, ":utf8"); "For who cares here the diff:" --- Cmd.pm.orig 2007-03-29 16:58:57.000000000 +0200 +++ Cmd.pm 2007-03-28 19:50:36.000000000 +0200 @@ -427,6 +427,8 @@ my $timeout = $cmd->timeout || undef; local $SIG{PIPE} = 'IGNORE' unless $^O eq 'MacOS'; + # XXX - peralta - encoding bug! + binmode($cmd, ":utf8"); while($len) { my $wout; Kind regards, Frans Stekelenburg NetDialog Service Center +31 30 789 3636 www.netdialog.eu

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Peter Nixon Sent: dinsdag 7 april 2009 19:09 To: otrs@otrs.org Subject: [otrs] PostMasterPOP3.pl pop problem

I am have a problem with PostMasterPOP3.pl not pulling some mails from an Exchange 2003 mailbox. OTRS itself is running on an openSUSE 11.1 server using the rpm at:

http://download.opensuse.org/repositories/home:/peternixon/openSUSE_11.

1/x86_64/otrs-2.2.6-46.1.x86_64.rpm

The error generated is:

From: otrs@otrs.company.com To: root@localhost.company.com Subject: Cron $HOME/bin/PostMasterPOP3.pl >> /dev/null X-Cron-Env: X-Cron-Env: X-Cron-Env: X-Cron-Env: X-Cron-Env: X-Cron-Env: Date: Tue, 7 Apr 2009 16:20:04 +0300 (EEST)

Wide character in syswrite at /usr/lib/perl5/5.10.0/Net/Cmd.pm line 232, <PRODUCT> line 4.

Does anyone have any idea how to fix this? I have a feeling that it is related to character encoding somehow. (My users are Turkish and open a fair percentage of their tickets in Turkish..)

Thanks in Advance

--

Peter Nixon http://peternixon.net/

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