> We received an email from xxxx@hallo.ms. When our support operator tries

> to send the reply, OTRS returns a message: "invalid config

> (xxxx@hallo.ms). The email address works, we have confirmed this.

>

> Bug or feature? My guess is, the email address validation subroutine does

> not know this relatively new domain.

Feature.

There's code to explicitly try to filter out test/junk addresses; in fact, I think it actually checks for mailbox names of "junk", "test" and "xxxx", etc.

This is set in SysConfig, see "Config Options: Framework -> Core" and it's "CheckEmailInvalidAddress".

The default regexp pattern to detect invalids is:

@(aa|aaa|aaaa|aaaaa|abc|any|anywhere|anonymous|bar|demo|example|foo|hello|hallo|me|nospam|nowhere|null|some|somewhere|test|teste.|there|user|xx|xxx|xxxx)\.(..|...)$

Mike Morris

The Music Place

1617 Willowhurst Avenue

San Jose, CA 95125

(408) 445-ARTS (2787)

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            shift power from my own, on[to] the sholders of others;

            nor have I ever been able to conceive how any

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            from the exercise of power over others.

                    - Thomas Jefferson, January 26, 1811,

                                                  letter to Monsieur Destutt de Tracy

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