This is a notification from the Help Desk. On Jul 02, 2011 @ 03:50 pm, bmw@ualberta.ca wrote: When I look at the history for a ticket (by clicking on HISTORY when reading the ticket contents) I see the first column has the keyword "Move" whereas the second column has the details "Ticket moved into Queue "Software Services::Software Packages" (35) from Queue "Raw" (2)" ==Ticket History== On Jul 02, 2011 @ 03:49 pm, crythias@gmail.com wrote: The bar at the right tells you the Queue it's in, doesn't it? ------ On Jul 02, 2011 @ 03:49 pm, itlj@gyldendal.dk wrote: Hi, Often been wondering: When we move a ticket into a different queue, the History just shows it's been moved. Is it possible to see what queue it was moved into? Lars --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/1724