All,
I am getting exactly the same behaviour with a fetchmail config...
This is a forwarded message
From: G.T.Smith
To: otrs@otrs.org
Date: Friday, May 23, 2003, 10:05:29 AM
Subject: [otrs] Autoreply with POP3 eMail
CC:
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All,
I am in the process of doing a test evaluation of OTRS for some
support functions at our institution. I have come across a rather
odd problem.
The auto-reply function on a particular queue works fine when a mail
is sent directly to the server and delivered to the queue, but when
I configure the server to use POP3 to download messages from an
external mail box to the same queue the auto-reply function does not
run for these messages. What I wish to know is this expected
behaviour or is there something I have missed?
I will be trying out a fetchmail based configuration later.
======================================================
G.T.Smith
Computer Officer ASSL mailto:G.T.Smith@bham.ac.uk
======================================================
When you Have lost your inns, drown your empty selves,
for you will have lost the last of England..
Hilaire Belloc
======================================================
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--
Best regards,
G.T.Smith mailto:G.T.Smith@bham.ac.uk
