Rodrigo,<br><br>Probably by default your mysql server does not accept non-local connections. They explain how to allow it here: <a href="http://www.zytrax.com/tech/survival/mysql.html#commands-users">http://www.zytrax.com/tech/survival/mysql.html#commands-users</a><br>

<br>After that, restart mysql and try a command line connection from the other box like this:<br><br>mysql -u user -p password -h host_where_mysql_is<br><br>Greetings,<br><br>Leonardo Certuche<br><br><br><div class="gmail_quote">

On Fri, Dec 18, 2009 at 1:20 PM, LQ Marshall <span dir="ltr">&lt;<a href="mailto:qmarshall@inetspace.net">qmarshall@inetspace.net</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">







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<blockquote dir="ltr" style="margin-right: 0px;">
  <div dir="ltr" align="left"><span><font color="#0000ff" face="Arial"><font color="#000000"><span title="Nos primeiros passos da instalação do Crivo, &quot;Create Database (2/4)&quot; eu especifico qual será o servidor de banco de dados, mas ocorre ERRO quando avanço no processo &quot;Message: Can&#39;t connect to database, read comment!&quot;." style="background-color: rgb(255, 255, 255);"><font face="Tahoma"><b>Sent:</b> Friday, December 18, 2009 1:10 
  PM<br><b>Subject:</b> [otrs] I&#39;m installing OTRS 2.4.5 on a server and my 
  database (MySQL) on another server. The two servers are OpenSuse 
  11.2.</font><br></span></font></font></span></div><div class="im">
  <div dir="ltr" align="left"><span><font color="#0000ff" face="Arial"><font color="#000000"><span title="Nos primeiros passos da instalação do Crivo, &quot;Create Database (2/4)&quot; eu especifico qual será o servidor de banco de dados, mas ocorre ERRO quando avanço no processo &quot;Message: Can&#39;t connect to database, read comment!&quot;." style="background-color: rgb(255, 255, 255);">In the first installation steps 
  of the Screen, &quot;Create Database (2 / 4)&quot; I specify what the server 
  database,</span><br><span title="Nos primeiros passos da instalação do Crivo, &quot;Create Database (2/4)&quot; eu especifico qual será o servidor de banco de dados, mas ocorre ERRO quando avanço no processo &quot;Message: Can&#39;t connect to database, read comment!&quot;." style="background-color: rgb(255, 255, 255);">but errors occur when progress 
  in the &quot;Message: Can not connect to database, read comment!. 
  </span></font></font></span></div></div></blockquote>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial">Can you connect to the MySQL server from the OTRS server?  
Does the mysql server name resolve?  Are there any firewalls involved that 
could be blocking the connection?  What was the 
comment?</font></span></div></div>
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