oh thank you Nils!! it's a useful function!! I will try to implement!


Nils Leideck - ITSM escribió:
> Hi José,
>
> This function is magically changing the value of FreeText1 from just text into a hyper link with the given URL.
> Just setup as third party ticket number field, the number is a link pointing to the webpage of the other system.
>
> Example normal:
>
> FreeKey1 : FreeText1
> Bug number: arij54321
>
> Example with link:
>
> FreeKey1 : FreeText1
> Bug number: http://my-other-sytem.com/search/arij54321
>
>

Ticket History

Hi José,

This function is magically changing the value of FreeText1 from just text into a hyper link with the given URL.
Just setup as third party ticket number field, the number is a link pointing to the webpage of the other system.

Example normal:

FreeKey1 : FreeText1
Bug number: arij54321

Example with link:

FreeKey1 : FreeText1
Bug number: http://my-other-sytem.com/search/arij54321

I wonder what the function of TicketFreeText1:: Link in the SysConfig,
I'm working with FreeTexts and I need them the most benefit from this
feature.
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