Thanks, I will try it
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Certuche
Sent: lunes, 30 de noviembre de
2009 20:10
To:
Subject: Re: [otrs] agent name in
customer interface
You mean on
CustomerTicketOverview links? I also had the same need so I modified
/opt/otrs/Kernel/Output/HTML/Standard/CustomerStatusView.dtl and removed that
column, I hope it works for you :)
Leonardo Certuche
On Mon, Nov 30, 2009 at 1:55 PM, IT easyap <IT@easyap.com> wrote:
Hai all
There
is any way of not to present the agent name on the customer interface?
(otrs 2.4.5)
Regards
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