Create an Event Based Notification ..... and what for do you need a screenshot? I think it should be possible for you to translate thing from English in to your native language.

regards,

Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services

TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: MMoj@TimoCom.com
www.TimoCom.com
Geschäftsführer: Jens Thiermann, Gunther Matzaitis
Amtsgericht Düsseldorf, HRB 34489

Inactive hide details for Sarper SARIDAL ---19.10.2009 10:59:31---Hello Everyone, I need to auto respond to customers when theiSarper SARIDAL ---19.10.2009 10:59:31---Hello Everyone, I need to auto respond to customers when their tickets are closed by e-mail.


From:
Sarper SARIDAL <sarper.saridal@gmail.com>

To:
"User questions and discussions about OTRS." <otrs@otrs.org>

Date:
19.10.2009 10:59

Subject:
[otrs] <Closed tickets customer notification>

Sent by:
otrs-bounces@otrs.org




Hello Everyone,

I need to auto respond to customers when their tickets are closed by e-mail.

A screenshot of the window will be nice because my otrs is in Turkish.

Thanks & Regards,

Sarper Sarýdal---------------------------------------------------------------------
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