Thanks … that option is for adding status, but what I need it is to modify the TicketType,

This is possible?

Saludos cordiales,

Luis Torres Quiñones

---

De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Gabriele D'Andrea
Enviado el: Martes, 24 de Julio de 2007 03:06 a.m.
Para: User questions and discussions about OTRS.org
Asunto: Re: [otrs] change ticket status

You can edit or add ticket status in the admin area, through the STATUS link

Gabriele

----- Original Message -----

From: Luis Torres Quiñones

To: 'User questions and discussions about OTRS.org'

Sent: Tuesday, July 24, 2007 12:45 AM

Subject: [otrs] change ticket status

Hi,

Somebody know, how to add an option, to change ticket status, like a “change queue”

Regards,

Luis Torres Q.

---

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/