The SysConfig parameter, CustomerPanelOwnSelection, allows you to define the Queues, which the customer can select in the Customer-Interface. But is there a way to filter the drop down based on the customer's log in and what queues and groups they are associated to? Tina Kerr Manager, Production Support Office: 214-618-9540 Mobile: 303-884-0058 tkerr@calpont.com mailto:tkerr@calpont.com +++++CONFIDENTIALITY NOTICE+++++ The information in this email may be confidential and/or privileged. This email is intended to be reviewed by only the individual or organization named above. If you are not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any review, dissemination or copying of this email and its attachments, if any, or the information contained here in is prohibited. If you have received this email in error, please immediately notify the sender by return email and delete this email from your system.
