Hi Brian,
Thanks for the suggestion, but can you please be a little more
specific as to which platforms and versions you know that do not
understand the Vixie syntax OTRS uses?
AFAIK all Linuxen and *BSDs have vixie cron or anacron and this is no
problem there. Also, I still have to run into the first company to
want to run OTRS on AIX or HP-UX.
--
Mike
On Fri, Aug 24, 2012 at 11:33 AM, brianmortonb2b-atwork@yahoo.dk
The cron jobs that script bin/Cron.sh tries to insert implicitly depends on the platform having Paul Vixie's cron because it use the slash syntax for repeating ranges. Many Unix/Linux platforms use this cron, but not all.
I suggest to make this a little more portable. Example: Instead of writing:
*/20 * * * * $HOME/bin/otrs.GenericAgent.pl >> /dev/null
then bite the bullet and do:
0,20,40 * * * * $HOME/bin/otrs.GenericAgent.pl >> /dev/null
Yes, I know it looks ugly but it will make OTRS more portable.
Lastly not all cron's support the 'crontab filename username' syntax. However they all support the 'crontab filename' syntax meaning that in order to be truly portable you have to change the script so that it MUST be executed as the OTRS user himself, not as root. A small price to pay for portability.
Brian
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