Sorry, I can't forward the emails, as they contain confidential information.
I've done my best to cut-and-paste the important parts of the log files.
Here's the start of the entry. It prints out the email, including MIME
encoding of the 4 MB attachment.
[Fri Sep 5 10:50:03
2003][Error][Kernel::System::Ticket::ArticleStorageDB::WriteArticlePlain][10
1] MySQL server has gone away, SQL: 'INSERT INTO article_plain (article_id,
body, create_time, create_by, change_time, change_by) VALUES (5650,
'Return-Path:
When I run PostMasterPOP3.pl, it waits for a while, then prints out a message that MySQL has gone away, then it prints out the raw email... Then it looks like it's printing out the rendered file for some reason. (The emails that are having problems all contain attachments.) Next time it happens, I'll try to capture the console output.
When you've captured the output, post it. Forward the offending TWO emails to me (if they do not contain confidential material), if you like. Is the problem reproducable, ie. does it always happen when you'd forward the questioned emails again? And, at last, what do your logs say? Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs