Yes but....I'm not talking about my
own tickets, I'm talking about tickets of our partners (which unfortunatly
are not using the same ticket system)
Regards
Sven
Daniel Balan <dbalan@bitdefender.com> Sent by: otrs-bounces@otrs.org
22.07.2004 14:33
Please respond to "User questions
and discussions about OTRS."
To:
"User questions and discussions
about OTRS." <otrs@otrs.org>
cc:
(bcc: Sven G Lilie/swisscard)
Subject:
Re: [otrs] Freetext as Free Text
Hello Sven,
Starting with v1.2.3 OTRS implements Link option
used in order
to link tickets between them.
hth
Daniel
Thursday, July 22, 2004, 3:26:18 PM, you wrote:
Sven> Hi together,
Sven> I want to be able to use two of thefree text fields as
Sven> real free text. I need to store there references toother ticket
Sven> systems (Ticket IDs)
Sven> How do I have to configure the config.pmto get a text Box and
not a drop down
Sven> Regards
Sven> Sven
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