Yes but....I'm not talking about my own tickets, I'm talking about tickets of our partners (which unfortunatly are not using the same ticket system)

Regards

Sven


Daniel Balan <dbalan@bitdefender.com>
Sent by: otrs-bounces@otrs.org

22.07.2004 14:33
Please respond to "User questions and discussions about OTRS."

       
        To:        "User questions and discussions about OTRS." <otrs@otrs.org>
        cc:        (bcc: Sven G Lilie/swisscard)
        Subject:        Re: [otrs] Freetext as Free Text



Hello Sven,

      Starting with v1.2.3 OTRS implements Link option used in order
      to link tickets between them.

      hth

Daniel

Thursday, July 22, 2004, 3:26:18 PM, you wrote:


Sven> Hi together,

Sven> I want to be able to use two of thefree text fields as
Sven> real free text. I need to store there references toother ticket
Sven> systems (Ticket IDs)

Sven> How do I have to configure the config.pmto get a text Box and not a drop down

Sven> Regards

Sven> Sven


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