I've grabbed otrs-1.2.3-01.tar.gz, dumped it into /opt, and am trying to get it running. My problem right now is with PerlHandler in /etc/httpd/conf/httpd.conf. PerlHandler, PerlSendHeader, and PerlSetupEnv give errors when I try to restart apache. The error is: Starting httpd: Syntax error on line 337 of /etc/httpd/conf/httpd.conf: Invalid command 'PerlHandler', perhaps mis-spelled or defined by a module not included in the server configuration [FAILED] So, any suggestions here? I get the same error if I comment this out with PerlSendHeader and PerlSetupEnv. I tried just using the 2 CGI lines in httpd.conf, but I get a 403 error when I goto http://localhost/otrs/installer.pl Thanks! ~David -- -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Black holes were created when God divided by zero