
16 Oct
2007
16 Oct
'07
6:51 a.m.
Hi there I'd like for all my status changes on tickets to be mirrored on a IRC channel used by all helpdesk people. Has anyone done something like this already? I'm thinking about hooking up some simple TCP/socket/signal operations each time a new ticket enters the system and whenever state on this ticket changes. Any hints on how to accomplish this? Marius