Hello
List,
Does anyone know of
a way to display the Ticket Create Timestamp on the AgentTicketClose view? It would be useful to display
the Ticket Create Timestamp somewhere on the page so the Agent can refer to
it.
Can the string
$TimeShort{"$QData{"Created"}"} be used in
AgentTicketClose.dtl?
I'm not sure of the
syntax or in which block it could be included.
Many thanks and
have a great weekend.
Mike
Mike James
Netzbetrieb - Broadband,
Unitymedia Group, Michael Schumacher-Str. 1,
50170 Kerpen