Re: [otrs] Different outgoing addresses

Thanks a lot :) On Thursday 03 August 2006 11:02, s taylor wrote:

Hello.

Create various E-mail address via Admin->under the System column, click 'Email Address'. There you'd associate them with an existing queue.

When addresses are entered here, they will show up in the drop-down box under Admin ->Queue & Responses -> Queues. There you'd select the E-mail address from the list for the queue you want to associate it with. Then, you may want to test notifications for queues as well as auto-responses and agen responses and then make the necessary adjustments as needed. I'm entering the testing phase to confirm what effects the queue selection in E-mail addresses has vs. selecting the E-mail address in Queues.

HTH