You need to pur double quotes around the path for the SQL file. See the line below. C:\Program Files (x86)\OTRS\OTRS\scripts>mysql -uroot otrs < "C:\Program Files (x86)\OTRS\OTRS\scripts\DBUpdate-to-3.2.mysql.sql" Also, AFAIK, db upgrade is not required between revisions, that is if you are really upgrading from 3.2.6 to 3.2.8 On Mon, Jul 1, 2013 at 6:48 PM, Wielbert Collinson < wielbert.collinson@hitisem.com> wrote:
Hi,****
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I have followed the video of Shawn Beasley from Youtube to upgrade from 3.2.6 to 3.2.8.****
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I get a message when i update the database and Perl****
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I get the error message while performing the perl update****
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I get the message " The system cannot find the file specified".****
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C:\Program Files (x86)\OTRS\OTRS\scripts>mysql -uroot otrs < C:\Program Files (x****
86)\OTRS\OTRS\scripts\DBUpdate-to-3.2.mysql.sql****
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and if i skip the above part i get the below message for PERL upate****
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C:\Program Files (x86)\OTRS\OTRS\scripts>perl DBUpdate-to-3.2.pl****
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Migration started...****
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DBI connect('database=otrs;host=localhost;','otrsadmin',...) failed: Access deni****
ed for user 'otrsadmin'@'localhost' (using password: YES) at C:/Program Files (x****
86)/OTRS/OTRS/Kernel/System/DB.pm line 253****
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Can't write C:/PROGRA~2/OTRS/OTRS/var/log/otrs.log: Permission denied <<
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ERROR: OTRS-DBUpdate-to-3.2-99 Perl: 5.12.3 OS: MSWin32 Time: Mon Jul 1 19:33:5****
1 2013****
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Message: Access denied for user 'otrsadmin'@'localhost' (using password: YES)****
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Traceback (676):****
Module: Kernel::System::DB::new (OTRS 3.2. Line: 224****
Module: main::_CommonObjectsBase (unknown version) Line: 143****
Module: DBUpdate-to-3.2.pl (unknown version) Line: 68****
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Got no DBObject! at C:/Program Files (x86)/OTRS/OTRS/Kernel/System/SysConfig.pm****
line 101.****
Step 1 of 10: Refresh configuration cache...****
C:\Program Files (x86)\OTRS\OTRS\scripts>****
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Regards,****
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[image: image002]****
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