I didn't see a response to this yet. I had to do something similar a couple of years ago. I just wrote some PHP code that extracted what I needed from the backend database. It was a bunch of PHP/Mysql stuff that got the job done for me. The database schema is available on the OTRS docs website as I remember it. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Cees-Jan Kiewiet Sent: Tuesday, January 27, 2009 4:05 AM To: otrs@otrs.org Subject: [otrs] SOAP Support Hi, After looking into the manual and googling a bit I couldn't find anything useful on a SOAP interface for OTRS. We want to extract a list of tickets per costumer integrated in another system. Is there a way to extract that data from OTRS without having to write a user simulating client? Cees-Jan _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs