The database schema says 200 characters.

Where it might be cut off further is in the theme:
AgentFAQCategory.dtl:            $Config{"FAQ::FAQHook"}:$QData{"Number"}<span>&nbsp;&mdash;</span> $QData{"Title", "60"}
AgentFAQExplorer.dtl:                                $QData{"Title","50"}
AgentFAQHistory.dtl:            $Text{"History of"} $Config{"FAQ::FAQHook"}: $QData{"Number"} - $QData{"Title","60"}
AgentFAQLanguage.dtl:            $Config{"FAQ::FAQHook"}:$QData{"Number"}<span>&nbsp;&mdash;</span> $QData{"Title", "60"}
AgentFAQLanguage.dtl.save:            $Config{"FAQ::FAQHook"}:$QData{"Number"}<span>&nbsp;&mdash;</span> $QData{"Title", "60"}
AgentFAQOverviewSmall.dtl:                    <div title="$QData{"Title"}">$QData{"Title","40"}</div>
AgentFAQSearchResultPrint.dtl:                    <td class="contentvalue">$QData{"Title","40"}</td>
AgentFAQZoom.dtl:        <h1 title="$Config{"FAQ::FAQHook"}: $QData{"Number"} &ndash; $QData{"Title", "40"}">
AgentFAQZoom.dtl:            $Config{"FAQ::FAQHook"}: $Data{"Number"} <span>&mdash;</span> $QData{"Title", "60"}
AgentFAQZoomSmall.dtl:        <h1 title="$Text{"Zoom"} $Config{"FAQ::FAQHook"}: $QData{"Number"} &ndash; $QData{"Title", "40"}">
AgentFAQZoomSmall.dtl:            $Config{"FAQ::FAQHook"}: $Data{"Number"} <span>&mdash;</span> $QData{"Title", "60"}



On Mon, Jan 7, 2013 at 7:09 AM, Derek Kiely <dkiely@kemptechnologies.com> wrote:

Is there a way to increase the length of FAQ Title in OTRS.

 

I find there is a limitation to FAQ title, only 120 characters allowed. But seems no configuration in SysConfig could make a change to this. How could I enter longer title?

 

And, the FAQ Explorer shows only 65 characters of the title, how to make it show more?

 

 

Derek Kiely

 


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