Hi all, Here i have create two Queues and Six services, three are Network related and remaining three are Desktop related. Question: When customer is selecting the Network Queue they should be able to see only 3 Network services. Desktop Queue they should be able to see only 3 Desktop services. Queues : 1) Network 2) Desktop Services a) Network problem a) PC not Booting b) VPN problem b) Mother Board Problem c) Link-Problem c) Ram Problem Kindly help me on this above example if any solution. Thanks & Regards, Ramana