I did some selective tweaking of the Web UI by using the CustomerPanelOwnSelection statement in the Config.pm file
 
reference to this statement should be in Kernel/Config/Default.pm file


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Reinhard Travnicek
Sent: Tuesday, August 09, 2005 8:04 AM
To: otrs@otrs.org
Subject: [otrs] Customers should not be able to select Queue

Hi !
 
I want all my customers to send to the "Support" queue. Unfortunatley today the see "raw, junk, support" and all other queues.
Is there a config to prevent customers from selecting queues ?
 
Regards
 
Reinhard Travnicek
mailto: reinhard.travnicek@x-tech.at