Jeff Shepherd wrote:
What script is that you're supposed to run in /opt/otrs/scripts?
Read the UPGRADING file. When coming from OTRS 2.1.x you need to use the DBUpdate-to-2.2.mysql.sql script to upgrade the database to the 2.2.x schema. If you're upgrading from 2.0.x, you'll first need to use the DBUpdate-to-2.1.mysql.sql script and then the DBUpdate- to-2.2.mysql.sql script. You can apply an SQL update script like this (as mentioned in the UPGRADING file): # cat /opt/otrs/scripts/DBUpdate-to-2.2.mysql.sql | mysql -p -f - u <db-user> <otrs-db-name> (Or without cat: # mysql -p -f -u <db-user> <otrs-db-name> < /opt/otrs/scripts/ DBUpdate-to-2.2.mysql.sql if that's your thing.) Don't forget to replace <db-user> with an actual database user that has access to your OTRS database (probably otrs, root or admin or something), and <otrs-db-name> with the name of your OTRS database (probably otrs). Nils Breunese.