Hi all,

I have been continuously seeing tickets being generated in "Raw" queue from Cron Daemon. Whenever the cron runs the job, I see that a new ticket is generated into "Raw" queue. Could anyone let me know as how to disable the same...

I have pasted below the sample mail:

From:
root@localhost.localdomain (Cron Daemon)
To:
otrs@localhost.localdomain
Subject:
Cron <otrs@kmRT> /opt/otrs/bin/PostMasterMailbox.pl
Created:
09/28/2009 04:44:06
POP3S: No messages (support@XXXXXXX.com/pop.gmail.com)
POP3S: Connection to pop.gmail.com closed.

Greetings,

Kusumba S


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