
11 Feb
2010
11 Feb
'10
1:13 a.m.
Dear All, My OTRS 2.4.5 box is running on Centos 5.4 and now have a problem when I run RebuildTicketIndex.pl. The error message as following, would any one can help me ? [root@otrs01 bin]# ./RebuildTicketIndex.pl ERROR: OTRS-RebuildTicketIndex-10 Perl: 5.8.8 OS: linux Time: Thu Feb 11 08:29:07 2010 Message: No such TicketID (1331)! Traceback (23546): Module: Kernel::System::Ticket::TicketGet (v1.416.2.5) Line: 997 Module: Kernel::System::Ticket::IndexAccelerator::StaticDB::TicketLockAcceleratorAdd (v1.69.2.1) Line: 219 Module: Kernel::System::Ticket::IndexAccelerator::StaticDB::TicketAcceleratorRebuild (v1.69.2.1) Line: 416 Module: ./RebuildTicketIndex.pl (v1.18) Line: 58 -- Tiger hpsbigcat@gmail.com