
Hi, I searched the previously asked question and didn't see these so sorry If these are repeats. I inherited the OTRS at work and we are moving to different server machine. So I'm trying to run the backup.pl and restore.pl scripts. When I run the backup.pl script I get the following: Backup backup//2007-08-06_15-56/Config.tar.gz ... The system cannot Find the path specified. Failed Backup backup//2007-08-06_15-56/Application.tar.gz ... The system cannot Find the path specified. I looked at the perl script and in the if statement for the config File it is looking for config.pm, which isn't in my Kernel/Config Directory. Just Defaults.pm and GuestAgent.. files. The dump of the SQL files works and when I try to run restore.pl On the dump I get: Restore backup/../Config.tar.gz ... Error: Already existing tables in the database. A empty database Is required for a restore. I haven't populated the new OTRS install so I'm not sure what I Need to do to clear the database so I can restore the old one. Thanks.