I can only assume that you either can't or don't want to run 3.0 on the 2.4.x hardware so why don't you just copy the 2.4.x files and database to the new hardware and run the upgrade scripts?
Nathan Campbell
Dallas Symphony Orchestra
From: Prince Chavez mailto:prince.chavez@tonerboss.com>
Reply-To: "User questions and discussions about OTRS." mailto:otrs@otrs.org>
Date: Wed, 29 Dec 2010 15:37:18 -0600
To: "otrs@otrs.orgmailto:otrs@otrs.org" mailto:otrs@otrs.org>
Subject: [otrs] Migration
Hi All,
Can someone please send me a complete step by step. We are currently running 2.4.x on an old machine, I have installed 3.0.4 on a new (separate) machine. How do I get all the settings / tickets transferred over?
Thanks in advance,
--
Prince Chavez
Customer Relations Manager
TonerBoss.com
714-482-0377 x 6524
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