Re: [otrs] Delete tickets from Custom Queue

How can i delete tickets

There is not a "delete this ticket" function, *ofcoarse not*. That's one of the beauty features of OTRS. :-) If you really want to delete tickets you can create a job for this. For example, I have created a queue 'Spam' in which possible spam tickets are moved. Every night a job runs to delete all the tickets in the Spam queue. If I want to remove a ticket, I just simply move it to the Spam queue. -- kind regards, Pim Rupert Lemonbit Internet