You will need to add an index (number) to the keys for the additional backend.

$Self->{'Customer::AuthModule'}

$Self->{'Customer::AuthModule1'}

...

$Self->{'Customer::AuthModule::DB::Table'} 

$Self->{'Customer::AuthModule::DB::Table1'} 

and so on.

On Thu, Jun 6, 2013 at 5:39 PM, Jocielma Rocha <jocielma@gmail.com> wrote:

Hello,

I have two otrs systems installed at my work for different departments. The customers to both are the same. I'd like use the same tables of customers to both systems. So, I have all required values at the database for the first system and I put at the file Config.pm on the second system the following values:

    $Self->{'Customer::AuthModule'}                       = 'Kernel::System::CustomerAuth::DB';
    $Self->{'Customer::AuthModule::DB::Table'}            = 'customer_user';
    $Self->{'Customer::AuthModule::DB::CustomerKey'}      = 'login';
    $Self->{'Customer::AuthModule::DB::CustomerPassword'} = 'pw';


    $Self->{'Customer::AuthModule::DB::DSN'} = "DBI:Oracle:sid=sid_DB_the_first_system;host=Host_DB_the_first_system;port=1521;";
    $Self->{'Customer::AuthModule::DB::User'} = "DBUser_the_first_system";
    $Self->{'Customer::AuthModule::DB::Password'} = "DBUserPassword_the_first_system";

It doesn't work!

Can't I use external backend so? Any another idea to I don't need replicating the customers and I manage them on the same system?

thanks,

Jocielma Monteiro

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