signature julian futurlink generic

Dear community,

I have a sever problem with my otrs installation, due to a reconfiguration of a server I had to move my otrs home dir from /opt/otrs to /home/otrs/www/otrs. The apache config is correct, as I get an OTRS error message once I call it up.

Error: Can't create /home/otrs/www/otrs/var/article/check_permissions_24358: Permission denied 

 Try: $OTRS_HOME/bin/SetPermissions.pl !!!

The problem is that executing ./SetPermissions.pl /home/otrs/www/otrs otrs www-data www-data www-data only sets the Owner to OTRS all the rest stays NoGroup whereby I want it to be www-data.

Thank You very much for your assitance!!!

--
signature julian futurlink generic

Julian