Hello I am implementing OTRS 2.4 with ITSM and we need to use it in spanish. I have added some new terms to translation files (/opt/otrs/Kernel/Language/es*_pm). But there are few messages that are still showing in english. As an example when we tried to add a Service, Rol, Group, etc that already exists the message shows as following: : Duplicate entry 'example' for key 2, SQL: 'INSERT INTO roles (name, comments, valid_id, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, current_timestamp, ?, current_timestamp, ?)' . I have tried adding the following line into es.pm and es_ITSMCore.pm 'Duplicate entry %s for Key %s, SQL: %s' => 'Entrada Duplicada % para la llave %s, SQL: %s', Also when user tries to add a duplicated "Service" this is the error: Can't add service! Service with same name and parent already exists So I added the following line into es_ITSMCore.pm $Lang->{'Can\'t add service! Service with same name and parent already exists.'} = 'No se puede agregar el servicio! Un servicio con el mismo nombre y padre ya existe.'; This tests are been carried by our quality area and they requests that all messages and warnings etc be shown in spanish. Thank you all. -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alvaro@gridshield.net www.gridshield.net