Thank you for that. Note that what you've provided doesn't really retrieve tickets. (At least, not as I'me familiar with the API).

On Fri, Jul 25, 2014 at 10:02 AM, Marwan Rabbâa <waghanza@gmail.com> wrote:

Thanks for reaching me.

I have effectively googled my question before asking the mailing list.

Since I have noting in the logs, the googled answers I've found was not very helpful

2014-07-25 14:52 GMT+02:00 Gerald Young <crythias@gmail.com>:

What have you gleaned from searching the error? https://www.google.com/search?q=can%27t+use+string+as+a+hash+ref+otrs+core

On Fri, Jul 25, 2014 at 8:33 AM, Marwan Rabbâa <waghanza@gmail.com> wrote:

Hi,

I am running OTRS 3.1.21 on a debian 7. I use RPC calls to contact my OTRS and retrieve my tickets. With my PHP I made a search

********************************************************

$client = new SoapClient(null, array('location'  =>

  "${url}/otrs/rpc.pl",

  'uri'       => "Core",

  'trace'     => 1,

  'login'     => 'XXXXXXXXXXX',

  'password'  => 'XXXXXXXXXXX',

  'style'     => SOAP_RPC,

  'use'       => SOAP_ENCODED,

));

$data = $client->__soapCall("Dispatch", array($username, $password,

  "CustomerUserObject", "CustomerSearch",

  "Search", "*",

));

********************************************************

Sometimes (it is not regular) I have a PHP soap fault.

********************************************************

Can't use string ("Core") as a HASH ref while "strict refs"

********************************************************

and no information in logs.

Has anybody meet this problem ?

Regards,

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