Frank Tailor wrote : [...]
It seems that you do modifications to OTRS and just sell it as your own (which is really _not_ the intention of open source).
Hello Frank, OTRS::CiCS is an add-on to OTRS, like OTRS::ITSM or OTRS Manager. Users are informed of this for example in the manual and they can donwload the CiCS code under GPL license. Did you know this already ?
So can you clarify why you do not contribute your modifications to the OTRS project? [...]
Do you mean backporting features to OTRS or did you mean the point discussed above ? Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de