Hi, I don´t test it, but normally try to remove <snip> || die() </snip> and look if $Success is true or false At the moment your script exits always with success, cause you say Merge OR Die and that happens I think. Kind regards, Stefan
I'm new to OTRS as well as to Perl.
I'm wondering how I can detect the failure in the function TicketMerge.
Here is my script:
************************************** #!/usr/bin/perl use strict; use warnings; use utf8;
use Kernel::System::ObjectManager; local $Kernel::OM = Kernel::System::ObjectManager->new(); my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
my $Success = $TicketObject->TicketMerge( MainTicketID => 1673, MergeTicketID => 1689123, UserID => 1, ) || die();
**************************************
Is this scenario, ticket id 1689123 does NOT exist and command TicketMerge fails but the script exits with success.
How can I know when it fails?
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