Finally I use fetchmail in ssl mode Past this in /opt/otrs/.fetchmailrc poll yourmailserver with proto POP3 port 995 user logincompte1 pass tonpass is otrs no rewrite ssl sslfingerprint "fingerprintofyourpop3smailserver" To get server fingerprint use fetchmail --help if under otrs account fetchmail -c --ssl works fine you can run fetchmail -a -ss -m /usr/bin/procmail >>/dev/null If you get you mail in OTRS app you can put this line in crontab crontab -e */5 * * * * /usr/bin/fetchmail -a --ssl -m /usr/bin/procmail >> /dev/null Bye Guillaume Rehm a écrit :
Hi,
Sorry for the multiple post but I have don't seen it on the list.
I have always the same problem:
PostMasterMailbox works in POP3 but not with POP3S.
How OTRS get mailbox trought POP3S ? I saw that otrs modules use Net::POP3 but in this module all connections are on port 25 and not in 995 ! Sould I install certificate of my mailserver on my otrs box ? If yes, how ?
For information, this command works fine:
openssl s_client -connect mailserver:995 -showcerts
You can find below traceback of PostmasterMailbox on POP3S mode.
Thanks in advance for your help.
svm-otrs:/opt/otrs/bin # /opt/otrs/bin/PostMasterMailbox.pl -t POP3S -s mailserver -u login -p mypass -f 1 -d 1
Net::POP3>>> Net::POP3(2.28)
Net::POP3>>> Net::Cmd(2.26)
Net::POP3>>> Exporter(5.58)
Net::POP3>>> IO::Socket::INET(1.29)
Net::POP3>>> IO::Socket(1.29)
Net::POP3>>> IO::Handle(1.25)
Net::POP3=GLOB(0x20d9b80): Timeout at /opt/otrs/Kernel/System/MailAccount/POP3S.pm line 73
Use of uninitialized value in numeric eq (==) at /usr/lib/perl5/5.8.8/Net/POP3.pm line 57.
ERROR: OTRS-PMAccount-10 Perl: 5.8.8 OS: linux Time: Mon Sep 22 16:43:06 2008
Message: POP3S: Can't connect to mailserver
Traceback (8644):
Module: Kernel::System::MailAccount::POP3S::Fetch (v1.4) Line: 76
Module: Kernel::System::MailAccount::MailAccountFetch (v1.5) Line: 369
Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.2) Line: 119
Guillaume Rehm a écrit :
Hi list,
I have upgrading my otrs box to 2.3.2 to get POP3S fonctionnality. All works fine with this new release in POP3 mode but not in POP3S. I have changed my Postmaster mail account to use POP3S. And when I run PostMasterMailbox.pl I have the following error:
svm-otrs:/opt/otrs/bin # ./PostMasterMailbox.pl -f 1
Notice: PostMasterMailbox.pl is already running but is starting again!
Use of uninitialized value in numeric eq (==) at /usr/lib/perl5/5.8.8/Net/POP3.pm line 57.
ERROR: OTRS-PMAccount-10 Perl: 5.8.8 OS: linux Time: Wed Sep 17 16:21:54 2008
Message: POP3S: Can't connect to mailserver.u-strasbg.fr
Traceback (5659):
Module: Kernel::System::MailAccount::POP3S::Fetch (v1.4) Line: 76
Module: Kernel::System::MailAccount::MailAccountFetch (v1.5) Line: 369
Module: ./PostMasterMailbox.pl (v1.2) Line: 135
As anyone can give me a procedure to implement POP3S support ? How and where I give otrs my mailserver certificate ?
You can find below my otrs.checkModules.
Thanks in advance.
svm-otrs:/opt/otrs/bin # ./otrs.checkModules
o CGI............................ok (v3.15)
o Date::Pcalc....................ok (v1.2)
o Date::Format...................ok (v2.22)
o DBI............................ok (v1.50)
o DBD::mysql.....................ok (v3.0002)
o Digest::MD5....................ok (v2.36)
o Crypt::PasswdMD5...............ok (v1.3)
o LWP::UserAgent.................ok (v2.033)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o MIME::Base64...................ok (v3.07)
o Mail::Internet.................ok (v2.04)
o MIME::Tools....................ok (v5.427)
o Net::DNS.......................ok (v0.55)
o Net::POP3......................ok (v2.28)
o Net::POP3::SSLWrapper.......ok (v0.02)
o Net::IMAP::Simple..............ok (v1.17)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.29)
o Authen::SASL................ok (v2.11)
o Net::LDAP......................ok (v0.36)
o GD.............................not installed! (not required / for stats)
o GD::Text....................not installed! (not required / for stats)
o GD::Graph...................not installed! (not required / for stats)
o GD::Graph::lines............not installed! (not required / for stats)
o GD::Text::Align.............not installed! (not required / for stats)
o PDF::API2......................not installed! (not required / for PDF required!)
o Compress::Zlib..............ok (v1.35)
o XML::Parser....................ok (v2.34) -- Guillaume REHM Centre de Ressources Informatiques
Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg
tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr ------------------------------------------------------------------------
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-- Guillaume REHM Centre de Ressources Informatiques
Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg
tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr ------------------------------------------------------------------------
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-- Guillaume REHM Centre de Ressources Informatiques Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr