Re: [otrs] Junk queue deletion

On Wednesday, March 17, 2004 3:46 PM L. Mark Stone wrote:

Using your script up above, I notice that it is missing the comma after the "1" in the { Delete => 1 }, line. I took out the comma.

It doesn't matter if it's there or not.

But, unfortunately, I still have plenty of tickets in my Junk queue. So, I tried running GenericAgent.pl manually. It responded:

Can't load agent job file 'Kernel::Config::GenericAgent': That doesn't sound good!

Look if the permissions on the file Kernel/Config/GenericAgent.pm are correct (644 =>0.0). It looks as if GA cannot find it or cannot read it. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388