[otrs] Error in system log

I'm getting the following error in our system log. I'm not sure what's generating it. Fri Jan 20 15:45:26 2006 error OTRS-CGI-10 Found no $QueueID for Tech Services! I grep'd the OTRS directory and can't find any reference to OTRS-CGI-10. Can anyone offer a clue where to look? -Jason