16 Apr
2009
16 Apr
'09
10:16 a.m.
Hi, The OTRS::CiCS module(s) seems to have pretty handy extensions to standard OTS functionality (which I think should end up in the mean stream OTRS code). https://support.cape-it.de/helpdesk/public.pl?Action=PublicFAQ&ItemID=8 Does anybody has experience with these modules? Pro's-con's of using them? gr, Frans