Re: [otrs] Backup Procedure

Hi Charles, On Tue, Jul 29, Charles R. Rusty Thompson wrote:

Can anyone share a backup procedure for OTRS using MySQL on SUSE Linux 8.1? I keep putting it off and we're too far into using it now to have anything bad occur. :(

You can use the MySQL documentation for the database backup. Have a look at http://www.mysql.com/doc/en/Backup.html To backup the OTRS config files is easy. Just use tar. take care Stefan -- Stefan Wintermeyer I love this planet. I've got wealth, fame, and access to the depths of sleaze that those things bring. (Bender) "Futurama"