Hi all.

 

I have tried hard to find where the data that gets inserted in the Customer Info: portion of the Agent Ticket Zoom view comes from.

 

There is this block:

# show customer info table
<!-- dtl:block:CustomerTable -->
            <p>
                <hr>
                <b>$Text{"Customer Info"}:</b>
                $Data{"CustomerTable"}
                <hr>
            </p>
<!-- dtl:block:CustomerTable -->

But how $Data{"CustomerTable"} gets populated, I cannot quite see.

All I really want it to make sure the cutoff for any fields happen later that it currently does, or possibly not at all.

 

Does anyone know where this is found?

 

Regards,

 

/Martin.