Hi,
the following step-by-step will probably help you out:
http://www.mail-archive.com/otrs@otrs.org/msg25478.html
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
hey LeonardoI am not able to see any add option over there in default i am not able to add prbabaly missing some modules i doubt or some setting has to be activatedthanksshrikantOn Fri, Dec 3, 2010 at 7:23 PM, Leonardo Certuche <leonardo.certuche@itconsultores.com.co> wrote:Hello,
Try to add them as default services at /otrs/index.pl?Action=AdminCustomerUserService
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 3 December 2010 07:49, shrikant k <shrikant.k1986@gmail.com> wrote:---------------------------------------------------------------------i am using otrs 2.4.8 and i am facing some problem in SLA i have activated in sysconfigin core::ticketbut i am not seeing any services in customer interface it shows a blank can any have a idea abouthow to add services and SLA for customer interface
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